Terms of Use

1. Who we are and how to contact us

The Platform is operated by Forward Projects Ltd. You can contact us by email at enquiries@forwardprojects.com, or by post at our correspondence address: Forward Projects Ltd, Units 4/5 Rockfield Business Park, Old Station Drive, Cheltenham, Gloucestershire, GL53 0AN.

2. What the Platform is

The Platform is an online study aid to help you prepare for the Association for Project Management Project Management Qualification (the “APM PMQ”). It provides learning content, practice questions and AI-assisted features. It is a revision tool only.

3. Independence — we are not affiliated with APM

The Platform is independent and is produced by Forward Projects Ltd. We are not affiliated with, authorised by, endorsed by, or connected to the Association for Project Management (APM). “APM”, “PMQ”, “Project Management Qualification” and “APM Body of Knowledge” are trade marks and/or the property of their respective owners, used here only to describe the qualification the Platform helps you study for.

4. Eligibility and your account

You must be at least 18 years old and able to enter into a binding agreement. You agree to provide accurate registration details, to keep your password confidential, and not to share your account. Each account is for one named individual; signing in on a new device may sign you out elsewhere. You are responsible for all activity under your account.

5. Pro subscriptions, prices and payment

5.1 The Body of Knowledge content and the multiple-choice question bank are free to use. Pro is an optional paid subscription that unlocks the AI-powered features described on the Upgrade page.

5.2 Pro costs £50 per month plus VAT — £60 per month including VAT at the current rate of 20%. The total shown to you at checkout, before you enter your card details, is the amount you will be charged.

5.3 Pro is a rolling monthly subscription. It renews automatically on the same date each month and your card is charged automatically, until you cancel. There is no minimum term.

5.4 Payments are processed by Stripe. We never see or store your card details.

5.5 We issue a VAT invoice for every payment to the email address on your account. Forward Projects Ltd's VAT registration number is GB921952913.

5.6 We may change the price. If we do, we will give you at least 30 days' notice by email before the new price applies to you, and you may cancel at any point before it takes effect.

5.7 Pro is currently sold to customers in the United Kingdom only. The free tier remains available elsewhere.

6. Cancelling, refunds and your 14-day right

6.1 You can cancel at any time, without giving a reason, from Upgrade → Manage billing inside the Platform, or by emailing enquiries@forwardprojects.com.

6.2 Cancelling takes effect at the end of the month you have already paid for. You keep Pro access until that date and you are not charged again.

6.3 Your 14-day right to cancel. If you are a consumer, you have a legal right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel within 14 days of taking out the subscription. This is in addition to the right in clause 6.1.

6.4 When you subscribe you ask us to give you Pro access immediately, rather than waiting for the 14 days to pass. You keep your right to cancel, but if you exercise it we may deduct a proportionate amount for the days you had access, as those Regulations allow. We refund the balance to the card you paid with, within 14 days of being told you wish to cancel, and we issue a VAT credit note.

6.5 Where we refund a payment in full because your subscription is ending, your Pro access ends at that point and the account returns to the free tier. Where we make a goodwill refund and your subscription carries on, your access is unaffected.

6.6 After the 14-day period we do not refund part-months, but you can cancel at any time under clause 6.1 and will not be charged again.

6.7 If we withdraw Pro, or suspend or close your account other than for a breach of these Terms, we will refund the unused part of any month you have paid for.

7. Acceptable use

You agree not to:

• copy, reproduce, republish, sell or redistribute any content from the Platform;
• scrape, data-mine or use automated means to extract content;
• reverse engineer the Platform or access it other than through the interface we provide;
• share, resell or provide others with access to your account;
• misuse the AI features, attempt to overload the service, or use the Platform unlawfully or to infringe the rights of others.

8. Intellectual property

The Platform, including its software, design and content, is protected by intellectual property rights and is provided for your personal, non-commercial study use only. You receive no ownership and no licence beyond personal use, and you may not reproduce or distribute any part of the content.

9. AI-assisted features — important

Some features — including AI-generated questions, AI marking of written answers, and the study assistant — are produced by automated systems. They may be inaccurate, incomplete or out of date. They are provided to support your revision and are not authoritative, not a substitute for the official APM Body of Knowledge or professional advice, and must not be relied on as a definitive statement of the syllabus or of correct answers. Always check important points against the official source. We do not warrant the accuracy of any AI-generated output.

10. No guarantee of results

The Platform is a study aid. We do not guarantee that using it will result in you passing the APM PMQ or any other examination, or any particular outcome. Your results depend on many factors outside our control.

11. Availability, changes and beta status

The Platform is under active development and is provided on an “as is” and “as available” basis. We do not warrant that it will be uninterrupted, error-free or available at any particular time. We may add, change, suspend or withdraw features (including AI features and any trial access) at any time. Where access is provided free or on a trial basis, we may end or change it without liability.

12. Limitation of our liability

12.1 Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be limited or excluded by law — including, if you are a consumer, your statutory rights.

12.2 Subject to clause 12.1, we are not liable for any loss of profit, loss of opportunity, loss of anticipated savings, examination failure, or any indirect or consequential loss; or for any loss arising from your reliance on AI-generated output or on the Platform as a sole source of study.

12.3 Subject to clause 12.1, our total aggregate liability to you arising out of or in connection with the Platform — whether in contract, tort (including negligence), breach of statutory duty or otherwise — is limited to the total amount (if any) you have paid us for the Platform in the 12 months immediately before the event giving rise to the claim.

13. Your data

We process your personal data in accordance with our Privacy Notice, which forms part of these Terms.

14. Suspension and termination

We may suspend or close your account if you breach these Terms or misuse the Platform. You may close your account at any time from your Account page.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes we will give reasonable notice (for example, by email or when you sign in) and, where required, ask you to accept the updated Terms.

16. Governing law

These Terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction — except that, if you are a consumer, you may also bring proceedings in the courts of the part of the United Kingdom in which you live, and you keep the benefit of any mandatory consumer protections of that location.