Privacy notice
Last updated: 21 June 2026
This notice explains what personal data the PMQ Learning Platform collects, why, how long we keep it, and the rights you have over it. We've written it to be plain and honest. The tool is currently a private beta operated by Forward Projects Ltd, who is the data controller.
Who we are
Forward Projects Ltd (Tewkesbury, Gloucestershire, UK) is responsible for your personal data. For anything to do with your data, use the data-request form at the foot of this page — it reaches us directly.
What we collect
- Account details — your name, email address and a securely hashed password.
- Your learning activity — the topics you read, the questions you answer and your scores, your study sessions, and any feedback, data requests or assistant conversations you create.
- Usage analytics — when you sign in, how often you return, roughly how long you spend in the app, and the engagement that drives your streak, XP, levels and badges.
It's all first-party: we use no third-party advertising or tracking, no device fingerprinting, and we don't sell or share your data.
Why we use it (lawful basis)
We process your account and learning data to provide the service you've signed in to use. We process usage analytics under our legitimate interest in understanding engagement and improving the tool — always minimised and never to your detriment.
How long we keep it (retention)
We don't keep personal data longer than we need to. If an account is inactive for 12 months, we close it (disable sign-in) and then, after a further grace period of about 30 days, permanently erase the account and its data. Active paid (Pro) accounts are retained while the subscription is live. You can also delete your data yourself at any time (below). A minimal record that a deletion took place — containing no personal data — is kept for our own accountability.
If you send us a data request, we keep that request and our reply for up to 12 months after it's resolved — so we have a record that we handled it — and then delete it.
Your rights
Under UK data protection law you have the right to:
- be informed about how your data is used (this notice);
- access a copy of your data;
- have inaccurate data corrected;
- erasure — delete your data;
- restrict or object to processing;
- data portability.
If you're signed in, you can exercise the most common rights yourself from your Account page — instantly: Download my data gives you a copy, Reset my data clears your progress but keeps your login, and Delete my account permanently erases everything. The same page has a Make a data request option for anything else.
If you can't sign in — for example you've already deleted your account — use the data-request form below and we'll deal with it.
If you're unhappy with how we've handled your data, you can complain to the UK regulator, the Information Commissioner's Office (ICO), at ico.org.uk.
Make a data request
Use this form to ask us about your data — get a copy, correct it, delete it, object to how it's used, or anything else. You don't need an account, and nothing here is shared with anyone but us. We'll reply by email.